Privacy Policy and Terms and Conditions

This Privacy Policy, together with the applicable Terms and Conditions and any other referenced documents, explains how we collect, use, and process any personal information or personal data, as defined by applicable data protection laws, that you provide to us or that we collect from you. Please read this policy carefully to understand our practices regarding your personal data and how it will be handled. If you do not agree with the way your personal data may be used as described in this policy, you should refrain from using our websites or services.

Summary

This Privacy Policy explains how we safeguard your privacy. It applies to our company, as well as our affiliates and subsidiaries (collectively referred to as “we,” “us,” or “our”). It outlines how we collect, use, and manage personal information in our business operations, on our website, through electronic communications, and via social media services that direct you to our website.

We adhere to privacy laws in Canada, the United States, Europe, and other jurisdictions, including but not limited to: the Alberta Personal Information Protection Act (PIPA), the British Columbia Personal Information Protection Act, the Ontario Freedom of Information and Protection of Privacy Act, the Quebec Private Sector Privacy Act, the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), the California Consumer Privacy Act (CCPA), the United States Children’s Online Privacy Protection Act (COPPA), the Australian Privacy Act 1988, the European Union General Data Protection Regulation (EU GDPR), the European Union Directive on Privacy and Electronic Communications (EU e-Privacy Directive), the United Kingdom Data Protection Act 2018, the New Zealand Privacy Act 2020, and any other applicable privacy laws as amended from time to time (collectively, “privacy law”).

Our website may contain links to third-party websites. This Privacy Policy applies solely to our website and does not cover any third-party websites linked from them. We do not endorse, and are not responsible for, the practices or content of these third-party websites. We encourage you to review their privacy policies and direct any questions to them.

By continuing to use our services and website, you acknowledge and consent to this Privacy Policy, both now and in the future. We periodically update this Privacy Policy and include the dates of changes so you are aware of updates. For changes that substantially alter the meaning of the policy, we may notify you at your next login or request that you accept the updated policy before continuing.

Collecting Information for Our Services

We collect personal information in order to provide our services to you. The types of information we may collect include:

Information you provide: We gather information you voluntarily give us to contact you, assist you, provide information about our services, or deliver services to you.

Automatically collected information: Certain types of information may be collected automatically when you interact with us electronically.

Information from other sources: We may also obtain information about you from other sources, such as third-party service providers or publicly available sources.

Personal information you provide may include, but is not limited to, your name, email address, physical and postal address, phone number, birthdate, driver’s licence, social insurance or social security number, Internet Protocol (IP) address, banking or credit information, employment history, health information, and educational or training history.

We may collect personal information in the following circumstances:

When you voluntarily provide it through our Web Platforms, direct interactions (e.g., meetings or trade shows), electronic communications, social media, surveys, webinars, search functions, questionnaires, feedback, or forms (such as contact, information, or demonstration request forms);
When you visit our Web Platforms while conducting online searches or seeking health and safety training;
When we receive a business referral regarding you, or you belong to an organization that is a business associate of ours;
When you or your organization provide personal information to purchase services, resell services, offer courses or products as part of our services, create accounts, or register as users of our services;
When you provide identifying information to request a demonstration, use our services, manage a registered user account, or resolve complaints or concerns.

If you register as a user individually, you will create a password for your account. If your organization registers an account on your behalf, either you or your organization may create the password. All passwords are encrypted, and you or your organization are responsible for keeping them secure. Our software may provide options to block, encrypt, or otherwise protect sensitive information (e.g., your social insurance or social security number), and you or your organization are responsible for using these options. Passwords are automatically encrypted and cannot be accessed by anyone other than the creator.

We typically do not alter your personal information and usually only delete it with your consent or that of your organization, unless required by law or to prevent illegal activity.

Information entered by Client

Our system collects and stores only the limited personal information necessary to create a user account. This includes first and last name, province or state, country, language, and password. Clients may also choose to collect additional types of personal information from their users, which can include highly sensitive data.

Clients are solely responsible for ensuring that any data they collect and transmit through our system—including personal information—is handled in accordance with applicable privacy laws and protected using information security policies, processes, and standards.

Clearline Safety expressly disclaims any responsibility or liability for any personal information that a client or user collects, adds to, or transmits through our system beyond the limited information required to create a user account. Any additional personal information collected or shared within the system is done entirely at the client’s and users’ own risk.

Use of Personal Information

We use your personal information to operate, provide, and continually improve our business and services. Specifically, we use it for the following purposes:

1. Providing services:
We use your personal information to deliver our services and any third-party courses or products. This includes processing transactions such as user registration, payment collection, training delivery, and certificate verification.

2. Measuring, supporting, and improving services:
We use personal information to analyze performance, correct errors, track usage, provide customer support, and enhance or develop new services.

3. Recommendations and personalization:
We use your personal information to recommend services that may interest you, identify your preferences, and personalize your overall experience.

4. Legal compliance:
In certain cases, we may be legally required to collect, use, retain, or delete personal information to meet regulatory or statutory obligations.

5. Communication:
We use your personal information to communicate with you about our services and to respond to your inquiries. Communication may occur by mail or electronically—via phone, text, video, email, VOIP, internet messaging, social media, or webinars.

6. Marketing:
We use your personal information to market and promote our services, which may include interest-based or personalized targeted advertising. These ads may highlight features, courses, products, or services that could interest you. We may use cookies and similar technologies to measure ad performance—such as which ads are viewed or clicked—and to deliver more relevant and useful advertising.

7. Fraud and abuse prevention, and credit risk management:
We may use your personal information to detect and prevent fraud or abuse, ensuring the security of our services and users. This may include the use of algorithms and scoring systems to assess and manage security, financial, and credit risks.

Cookies

To enable our systems to recognize you and provide services, we may use cookies and similar technologies. These help us identify your browser or device, understand your interests, and deliver key features and services, including:

Recognizing you when you sign in, which allows us to offer recommendations, display personalized content, and provide customized services;
Storing your preferences, such as language and configuration settings;
Conducting research and diagnostics to improve our offerings;
Measuring and analyzing service performance;
Preventing fraudulent activity and enhancing security; and
Delivering content relevant to your interests.

Some cookies are deleted at the end of your browsing session, while others persist between sessions.

Examples of information collected via cookies include:

Network and connection details, such as your Internet Protocol (IP) address and internet service provider;
Device and computer information, including device type, application or browser type and version, browser plug-ins, operating system, and time zone;
Your device or computer location;
Authentication and security credentials;
Content interaction information, such as course and content downloads, streams, playback details, including duration and number of simultaneous streams and downloads; and
Complete URL clickstream data, including pages you viewed or searched for on our Web Platforms and services, page response times, download errors, and page interaction details.

Cookies can enable essential and helpful features. Blocking certain types of cookies may affect your experience on our Web Platforms. You can manage cookies through your browser settings. Most browsers’ “Help” feature will explain how to:

Remove cookies from your device;
Prevent your browser from accepting new cookies;
Receive notifications when a new cookie is set;
Disable cookies; and
Understand cookie expiration.

Refer to your browser’s support site for detailed privacy settings. Blocking or rejecting some cookies may prevent access to offerings that require sign-in, and some features or services may not function correctly. You may also need to manually adjust your preferences or settings each time you visit our Web Platforms. If your browser uses Intelligent Tracking Prevention (ITP), preferences specific to our Web Platforms may reset periodically. These resets are managed by your browser, not by us.

Sharing of Personal Information

Personal information about our customers and registered users is a vital part of our business. We do not sell this information to others. However, we may share personal information with third-party service providers, such as credit card processors, managed hosting providers, and sub-processors, who maintain policies and practices that are at least as protective as those described here, for the purpose of delivering our website and services to you. We notify our clients of changes to our sub-processors through our Sub-processor Notice. We encourage clients and users to review the privacy policies of our sub-processors.

For Corporate Users, we may also share personal information with registered users within your portal. Public Users may choose to opt out of sharing their personal information with third-party service providers; however, opting out will prevent access to our website. “Portals” are defined as logically separated, personalized environments within our Web Platforms that provide registered users and customers a single point of access, ensuring that personal information is restricted to users within the same environment based on their accounts. We will not grant any third party with whom we share your information the independent right to disclose it to other persons, groups, or companies outside of their professional advisors and affiliates.

We have contractual relationships with third parties who provide content, courses, and products accessible through our software. These third-party providers are subject to our Privacy Policy. Accessing their content, courses, or products may require sharing your personal information with them.

Additionally, we may share the information and documents collected from you with third-party service providers, suppliers, course purchasers, governing bodies, and record validators to perform functions on your behalf, which may include: delivering, supporting, and upgrading technology, software, and hardware; sending communications; processing credit card and other payments; assessing compliance risks; analyzing and processing data; providing marketing and sales assistance; customer relationship management; providing content, courses, and products; tracking, validating, and administering your course records; maintaining software and systems; performing security and audit functions; and data processing, storage, and security.

We may host, record, and publicly share educational electronic meetings, such as webinars, which may collect and display personal information limited to participants’ names, email addresses, employer names, images, voices, and any information they choose to disclose.

As our business evolves, we may sell our businesses or services. In such transactions, personal information may be transferred as an asset but will remain subject to this Privacy Policy. We may also release account and other personal information when required by law, to enforce our terms and agreements, or to protect the rights, property, and security of our customers and others. This may include sharing information with other companies and organizations for security, fraud prevention and detection, and credit risk reduction.

Cross-Border Data Transfer

Our business operations and databases, which hold the majority of our data, are based in Canada. However, our trusted service providers and sub-processors are located worldwide, including in the United States of America, Ireland, Australia, and India. Any information we collect, including personal information, may be stored and processed in Canada as well as in the United States of America, Ireland, Australia, and India. When information is stored or processed outside of Canada, it may be subject to the laws of those jurisdictions and accessible to their legal authorities. We conduct thorough assessments of our service providers and sub-processors before transferring your data to them to ensure they provide an adequate level of protection for your information.

Examples of Information Collected

Information You Provide

You may provide information to us when you:

Search for, subscribe to, purchase, register for, or use our software and services.
Use services purchased on your behalf by another individual or organization, which may allow the purchaser to access information about your account, such as your name, course details, course status, marks, and certificates of completion.
Communicate with us via mail or electronically, including phone, text, video, email, VOIP, internet messaging, social media, or webinars.
Complete an information request or request a demonstration form.
Post on our Web Platforms or participate in community features or webinars.
Register or manage user accounts, or participate in courses or training.
Configure your settings, grant access permissions, or otherwise interact with our services.
Activate an account under an organization, which may give the organization administrative access to your account information, including the ability to register you for courses, track and validate your course marks, certificates of completion, and training history, and update your records.
Sell, purchase, or use third-party content and courses through our software and services.
Access third-party content and courses, which may require sharing your name, purchase information, photo or video identification, training records, course marks, and certificates of completion with a third-party provider.
Access third-party content and courses that require sharing information with a certification body, including your name, purchase information, photo or video identification, training records, course marks, and certificates of completion.
Authorize a third-party individual or organization to verify your certificates and training and communicate with you via our Web Platforms.
Authorize us to verify your certificate validity and status to third parties through the public certificate verification process on our Web Platforms using your last name and certificate number.

Depending on how you use our services, third-party content, and courses, or how you interact with us, the information you provide may include:

Name, email address, physical and device location, postal address, phone number, and other contact information.
Payment information, including credit card or banking details.
Information about your location or organization.
Username and authentication/security credentials.
Training records, course marks, and certificates of completion.
Image, video, and voice recordings.
Identity information, including government-issued identification.
Corporate and financial information, including tax identifiers.
Feedback, inquiries, customer service requests, phone conversations, chat sessions, and emails.

Automatic Information

We automatically collect information when you:

Visit our website or interact with our software, app, or services.
Open or download content and courses in our software.
Open emails from us or click on links in our emails.
Attend our webinars.
Electronically communicate with us.

Examples of automatically collected information include:

Network and connection information, including your IP address and internet service provider details.
Device and computer information, such as device type, application, browser type and version, browser plug-ins, operating system, and time zone.
Location of your device.
Authentication and security credential information.
Content interaction details, including content and course downloads, streams, and playback information.
Usage metrics, technical error occurrences, diagnostic reports, settings preferences, backup information, API calls, Single Sign-On (SSO) activity, and other logs.
Full URL clickstream, including date and time, content and courses viewed or searched, page response times, download errors, and page interactions such as scrolling, clicks, and mouse-overs.
Email addresses and phone numbers used to contact us.
Identifiers and information contained in cookies.

Information from Other Sources

We may also receive information from other sources, such as:

Marketing lead and sales generation data, including your name, email, postal address, physical location, phone number, and other contact information.
Subscription, purchase, support, or other information about your interactions with other products or services.
Search results and links, including paid listings.
Banking, credit history, and payment information.

Information You Can Access

Examples of information you may access through our services include:

Your name, email address, physical location, postal address, phone number, and other contact details;
Username, aliases, roles, and other authentication or security credential information;
Details of your subscriptions, purchases, service usage, billing, and payment history;
Payment preferences and settings, including payment instrument information and billing options;
Information about third-party course completions, such as training records, course marks, and certificates of completion;
Education, training, and employment-related information; and
Email communication preferences and notification settings.

Securing Information

We design our systems with your privacy and security as a top priority, offering you options to safeguard your personal information. Our compliance programs support and validate the effectiveness of our security controls. We employ software, security measures, and encryption protocols to protect your information, whether during electronic communications, transmission through our website, or while using our services. Additionally, we implement physical, electronic, and procedural safeguards for the collection, storage, disclosure, and deletion of personal information. As part of these security procedures, we may require proof of identity before disclosing personal information or providing certain services to you.

Managing Your Account and Privacy Settings

Depending on your organization’s restrictions, you may have the ability to view, update, or delete your account information, as well as control how you interact with and use our services. Many of our services include settings that allow you to manage how your information is viewed, used, or secured. When you add, update, or delete information in your account, we generally do not retain copies of the previous versions. Additionally, the Help feature on most browsers and devices provides instructions on how to prevent your browser or device from accepting new cookies, receive notifications when a new cookie is set, or disable cookies entirely.

Commitment to Data Security and Compliance

Both Clearline Safety and our clients recognize the critical importance of protecting personal and confidential information. Our data security and compliance program helps customers understand the strong controls we have in place to safeguard data on our servers and with any third-party service providers.

We comply with Payment Card Industry (PCI) standards and use reputable third-party payment processors (for example, Moneris) to handle payments in our e-commerce store. Our security measures also meet the requirements of PCI and the System and Organization Controls (SOC) 2 Trust Services Criteria. Independent auditors assess our data security and compliance certifications and attestations, resulting in certifications, audit reports, or attestations of compliance.

Our data security program incorporates a risk management framework designed to identify and mitigate threats and vulnerabilities with controls appropriate to the level of risk. These controls include regular, comprehensive vulnerability scans, external testing, and internal audits. Should we become aware of a security incident affecting our customers or users, we will notify affected parties in accordance with applicable laws.

Our customers and users are also responsible for:

Safeguarding the security of their portal and accounts to the same extent they protect the confidentiality, integrity, and security of their own systems and data.
Reporting relevant security findings or incidents that affect their accounts.
Complying with applicable data security laws and regulations.

We provide functionality (such as encryption and security features) and legal agreements that support customer and user compliance. We are committed to continuously improving our data security program and will communicate any changes to our customers and users promptly.

Your Rights

You have several rights under privacy law which, in certain circumstances, you may exercise with respect to the personal information we process about you. These rights include:

The right to ask whether we hold personal information about you and to request copies of such information, including details about how it is processed.
The right to request correction of any inaccurate personal information we hold about you.
The right to restrict our use of your personal information.
The right to request deletion of personal information:
- that is no longer necessary for the purposes for which it was processed,
- where consent for processing has been withdrawn, or
- when processing does not comply with applicable legal requirements.
The right, in certain cases, to receive a machine-readable copy of your personal information.
The right to request portability of personal information you have provided to us, where processing is based on consent and carried out by automated means.
The right not to be subject to decisions based solely on automated processing, including profiling, that have legal effects or otherwise significantly affect you.
The right to object to our use and processing of your personal information.

Where we rely on consent as the legal basis for processing your personal information, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in the Contacts, Notices and Revisions section below. We will respond to any request in accordance with applicable privacy laws and any relevant legal exemptions.

You may also have the right to complain to a local authority if you believe your personal information has been processed unlawfully or in a manner that infringes your rights. We kindly request that you contact us first so we can investigate and work to resolve your concerns.

Children’s Privacy and Age Limits

We do not knowingly collect, use, or disclose personal information from anyone under the age of 13, or from individuals under 14 who reside in Quebec, Canada. Such individuals must not access or use our Web platforms or provide any personal information to us.

If we become aware that personal information has been collected from a child under these age limits, we will promptly remove it from our records.

Individuals aged 13 to 17 may access and use the Web platforms only with verifiable consent and ongoing supervision from a parent or legal guardian. Parents or guardians who believe we may have collected personal information from a minor are encouraged to contact us at info@clearlinesafety.com to request a review and deletion of the information.

Specific Privacy Disclosures

California Consumer Privacy Act (CCPA)

These disclosures are made in accordance with the California Consumer Privacy Act.

Categories of Personal Information Collected or Disclosed for a Business Purpose:
In the past twelve months, we may have collected or disclosed personal information from you in the following categories, depending on your interaction with our services:

Direct identifiers: Real name, alias, postal address, Social Security number, driver’s license or passport information, and signature.
Indirect identifiers: Cookies, similar technologies, phone numbers, IP addresses, and account names.
Biometric data: Images, audio, and video recordings.
Geolocation data: Physical location information from computers, smartphones, or other devices.
Internet activity: Browsing history, search history, and data on interaction with web pages, applications, or advertisements.
Sensitive information: Personal characteristics, behavior, employment, and education information.
Professional or employment-related information: Education details including enrollment status, fields of study, degrees, training, honors, awards, course marks, and certificates of completion.

Depending on your engagement with our services, additional categories disclosed for a business purpose may include:

Commercial information: Details of products or services, when provided by a third-party service provider.
Internet or network activity information: For example, security reports gathered by third-party service providers.
Biometric information: Images, voice, or video recordings used for identity verification by third parties.
Electronic communications: Recordings of customer interactions reviewed by third-party service providers for quality assurance.
Professional or employment-related information: Data provided to third-party service providers for registration or verification of marks or certificates.

Your Rights:
Under the CCPA, you have the right to request information about the collection of your personal information and to access it. Public Users may also request deletion of their personal information or opt out of sharing information with third-party service providers, including sub-processors, by deleting their account.

No Sale of Personal Information:
We do not sell personal information of consumers, as defined under the CCPA.

No Discrimination:
We do not discriminate against any consumer for exercising their rights under the CCPA.

European Union (EU)

Controller of Personal Information:
We may act as the data controller or data processor for personal information collected or processed through our business, web platforms, and services.

Processing:
We process personal information based on one or more of the following legal grounds:

To enter into a contract with you or the entity you represent, perform contractual obligations, provide services, respond to requests, or deliver customer support.
For legitimate business interests, where these interests are not overridden by your rights, as described in this Privacy Policy.
When personal information has been made public or is considered public information.
To comply with applicable laws and legal obligations, including responding to lawful requests and orders.
With your consent.

Your Rights:
Subject to applicable laws, you may exercise rights regarding your personal information as described above.

Transfers Outside the European Economic Area (EEA):
We transfer personal information outside the EEA in accordance with this Privacy Policy and applicable data protection laws.

Children’s Online Privacy Protection Act (COPPA)

The Children’s Online Privacy Protection Act (COPPA) of 1998 prohibits unfair or deceptive acts in connection with the collection, use, or disclosure of personal information from children aged 12 and under. BIS does not generally offer services to children under 13. In rare cases, a person may purchase certain services for children under 13. If you believe a child under 13 has provided personal information without parental consent, please contact us, and we will delete that information.

Canada’s Anti-Spam Legislation (CASL)

You have authorized us to communicate with you in writing or electronically via email, social media, text, phone, or other electronic methods. You may unsubscribe at any time by clicking an unsubscribe link, contacting us directly, or providing reasonable notice by any other method.

Canada’s Quebec Law 25

Law 25 strengthens privacy protections in Quebec. In compliance with Law 25, BIS:

Conducts privacy impact assessments.
Provides breach notifications when unauthorized access may cause significant harm, following PIPEDA guidelines.
Requests explicit consent to collect sensitive personal information from organizations and users in Quebec.
Maintains a privacy management program to uphold the rights of Public Users in Quebec, including:
- Right to be informed
- Right to access
- Right to rectification
- Right to erasure
- Right to withdraw consent
- Right to restrict processing
- Right to data portability

Quebec law prohibits collection, use, or disclosure of personal information from children aged 13 and under without parental or guardian consent. If you believe a child in Quebec has provided personal information without consent, please contact us, and we will delete that information.

Contacts, Notices and Revisions

If you have any concern about your privacy or want to contact one of our third-party data processors, please contact us at info@clearlinesafety.com.

Clearline Safety

389 Auburn Bay Blvd SE

Calgary, AB, Canada

Phone: 1-403-988-8493

Email: info@clearlinesafety.com

If you use our services on behalf of, or through, your organization, your personal information may also be governed by your organization’s privacy policies. Any privacy-related questions should be directed to your organization.

Artificial Intelligence

We are constantly using, developing, and deploying new technologies to enhance the services we provide to you. Our website may provide to you services that use artificial intelligence or machine-generated learning (“AI Services”) to generate and output content in response to input that you provide (“Input”). Examples of Input include text, images, videos, and content in files of any format. These AI Services integrated into our website may be wholly or partially developed by third parties.

In using our AI Services through our website, you agree to the following:

You represent and warrant that you have the right to upload and use the Input. You are responsible for the Input you provide.
The Input must be your own content, or authorized by the third-party owner of that content, and must not infringe on or violate any third party’s rights. Provided that the Input is wholly owned by you, and that your actions are not in violation of these Terms and Conditions, you retain ownership of the Input, and you have the right to use, distribute, and modify such output within our website for internal business use only or for commercial purposes. We reserve the right to remove output generated by AI Services temporarily or permanently to investigate and resolve reports of copyright infringement and violation of these Terms and Conditions. By providing Input, you agree to waive and release all moral rights that may exist in that Input or the subsequent output, and you grant us the non-exclusive, worldwide, irrevocable, royalty-free, sub-licensable right to use, host, reproduce, adapt, publish, translate, and distribute it in any and all media for the purposes of providing services to you.
You will abide by any third-party terms applicable to the AI Services, including OpenAI’s usage policies, accessible here.
As our AI Services are intended for individuals over the age of 18, you confirm you are at least 18 years old and will not use AI Services to collect personal information of children under 14 without parental/guardian consent.

You agree not to use the AI Services or any part thereof (including with respect to any Input or output):

in violation of any applicable municipal, provincial, territorial, federal, or international law, or in violation of any person’s legal rights;
in a way that could harm, damage, or disrupt the website, or any of our goods, services, or business;
in a way that would adversely impact use of the website by other users;
to submit, upload, request, deliver, provide, or transmit any text, graphics, images, messages, information, or other material that:
- (i) infringes, misappropriates, or violates a third party’s patent, copyright, trademark, trade secret, moral rights, or other proprietary or intellectual property rights, or rights of privacy;
- (ii) violates or constitutes any conduct that would violate any applicable law or regulation, or would give rise to civil liability;
- (iii) is unlawful, abusive, tortious, pornographic, libelous, defamatory, obscene, hateful, vulgar, offensive, or racially or ethnically objectionable;
- (iv) promotes discrimination, exploitation, bigotry, racism, hatred, harassment, or harm against any individual or group;
- (v) is violent, abusive, or threatening, or promotes violence, harassment, or actions that are threatening to any living thing; or
- (vi) promotes illegal or harmful activities or substances;
to collect, use, disclose, or store personal information about any other individuals without their consent;
to abuse, harm, interfere with, or disrupt our AI Services;
in any manner not permitted by these Terms and Conditions.

You understand that these AI Services may generate output similar to or the same as output generated for other users in other portals. You acknowledge that the AI Services is a self-learning tool that generates evolving output and may produce content with inaccuracies. Use of the AI Services is at your sole risk. You agree to use discretion before relying on, publishing, or otherwise using output generated by the AI Services. You agree that without notice, Clearline Safety may, in its sole and unfettered discretion, temporarily or permanently deactivate the AI Services in one or more of its website at any time for any reason, including preventing abuse, responding to legal requirements, or resolving security and performance issues.

Our AI Services are each designed and intended to perform specific functions. Clearline Safety does not guarantee that the AI Services or any output it generates is suitable for any particular purpose.

Warranties and Liability

Clearline Safety is not responsible for any errors or omissions appearing in the website, including generated output from the AI Services and actions, errors, or omissions of our payment processors. To the fullest extent permitted by law, Clearline Safety does not warrant and disclaims any warranty, expressed or otherwise implied, as to the accuracy, correctness, completeness, reliability, timeliness, fitness for any particular purpose, or satisfactory quality of the Web Platforms and the AI Services included. The Web Platforms are provided without warranties of any kind, and you are using them at your own risk. Furthermore, Clearline Safety disclaims all responsibility and liability of any description, including, without limitation, liability for negligence, injury, incidental, special, indirect, punitive, or consequential damages, expense, or loss (including loss of profits, loss of revenue, loss of savings, loss of information, business interruption, loss of privacy, personal injury, or other pecuniary loss) of any kind, direct or indirect, suffered by any person as a result of or in connection with the website and the AI Services, including any reliance placed by such person on the Web Platforms, or the viewing, use, or performance of the Web Platforms, whether with the required authority or otherwise. Clearline Safety suggests that you follow any applicable professional standards, government and industry regulations, and company policies and procedures, and that you act and ensure the safety of your users without reliance on the website, including the Lone Worker feature.

Clearline Safety reserves the right to revise, amend, alter, or delete any aspect of the website, in whole or in part, but shall not be responsible for or liable in respect of any such revisions, amendments, alterations, or deletions.

Clearline Safety does not warrant and disclaims any warranty that the website and the AI Services, in whole or in part, or any associated functions will be uninterrupted or error-free, or that defects will be corrected. Furthermore, Clearline Safety disclaims all responsibility and liability of any description, including, without limitation, liability for negligence, injury, incidental, special, indirect, punitive, or consequential damages, expense, or loss (including loss of profits, loss of revenue, loss of savings, loss of information, business interruption, loss of privacy, personal injury, or other pecuniary loss) of any kind, direct or indirect, suffered by any person as a result of or in connection with the Web Platforms, including any reliance placed by such person on the Web Platforms, or the viewing, use, or performance of the Web Platforms, whether with the required authority or otherwise.

The following additional terms and conditions further apply to the use of the Clearline Safety mobile application and any modules or features accessed within it, including but not limited to the Lone Worker module and the Site Access module:

Due to the number of external factors and service providers required to ensure full functionality of the technology, including internet providers, text message service providers, and server hosting providers, Clearline Safety cannot accept any responsibility or liability for the use or dependence on these features and expressly disclaims all liability for their use. We recommend that all users follow applicable professional standards, government and industry regulations, and company policies and procedures, and that you act and ensure the safety of your users without reliance on the Clearline Safety mobile application and its features. Use the Clearline Safety mobile app and its features at your own risk.

Access and Links

As a Public User, you may deactivate your account at any time. Accounts that have not been accessed at least once within a two-year period may be automatically deactivated. As a Corporate User, your account may be deactivated by the company, entity, or third party managing the portal associated with your account.

Clearline Safety reserves the right to deny or restrict access to the website for any individual, group, or organization, or to block access from a specific Internet Protocol (IP) address at any time. Clearline Safety also reserves the right to deactivate and permanently delete accounts that have been inactive for two years or more, including login activity, as well as accounts that violate the Terms and Conditions or the Privacy Policy.

The Web Platforms may include hyperlinks to websites not controlled by Clearline Safety. These hyperlinks are provided solely for your convenience. Use of these hyperlinks and external websites is at your own risk, and it is your responsibility to take all necessary precautions to protect against viruses and other harmful elements.

Clearline Safety is not responsible for the availability, accuracy, or reliability of output generated by AI Services or for the content of websites not under its control. Clearline Safety shall not be liable for any injury, damage, loss, or expense arising from the use of AI Services or access to such websites. Under no circumstances shall Clearline Safety be considered associated or affiliated with any trademarks, logos, insignia, or other devices appearing on websites not controlled by Clearline Safety.

Clearline Safety disclaims any responsibility for content available on external websites accessed via links from the Web Platforms that are not under its control.

Clearline Safety may, at its sole discretion, disable links to any website, including those that are defamatory, infringing, obscene, or that contain content violating any law or infringing on intellectual property, privacy, or publicity rights.

Law and Jurisdiction

The Terms and Conditions are considered to have been created and are to be performed solely within the Province of Alberta, Canada, and shall be governed by and interpreted in accordance with the laws of that jurisdiction. You irrevocably submit to the exclusive jurisdiction of the courts of the Province of Alberta for any matter arising from the Terms and Conditions or the Web Platforms and agree not to initiate any action, claim, lawsuit, or proceeding against Clearline Safety in any jurisdiction outside of the Province of Alberta.

Privacy Policy and Terms and Conditions