Incident Management Software
#investigation
Incident Management Software
The BIS Incident Management Software is a powerful incident software that lets organizations collect comprehensive incident data, create an accurate picture of the event, identify root causes and learning points, implement corrective actions, and ensure proper incident notification up the chain of command. It was developed and enhanced by safety professionals, for safety professionals, and provides a complete EHS incident management software solution.
BIS includes many invaluable features that will help you quickly and effectively realize the benefits of an incident management system:
- Track incidents and identify trends
- Review the workflow for each incident investigation
- Understand why, when and where incidents occur
- Prevent, report and resolve incidents
- Easily provide updates to senior management
- Protect your company and workplace
- Seamlessly integrates with virtually all root cause analysis methodologies
What is Incident Management?
The term “incident” refers to a work-related event in which an injury, illness, or fatality occurred or could have occurred, regardless of the severity.
It is vital to the safety of your employees that all incidents, regardless of size or impact, are properly investigated and reported in order to prevent similar accidents from happening again.
Incident Management involves all the steps your company takes to investigate, report, and analyze an incident, as well as in the development and implementation of corrective actions required to prevent a similar incident from occurring in the future.
System Features and Benefits
Automated Investigation Workflows
Manage Corrective Actions
Escalating Email Notifications
Powerful Reporting & Analytics
Mobile Compatibility
Root Cause Analysis
Skillful organization and stakeholder review of incident information ensures evidence-based root cause analysis and organizational buy-in of results.
Organizing incident information in an unbiased, structured manner—so it can be easily reviewed and understood by those affected—is a critical but often overlooked step in any investigation. Clearly outlining the sequence of events and contributing conditions, and then reviewing this information with stakeholders, allows for clarification of inaccuracies, incorporation of feedback, and often leads to the discovery of additional, relevant details.
This collaborative approach ensures that all parties align on the facts of the incident. When using an evidence-based root cause methodology, such as TapRooT© Root Cause Analysis, this factual foundation supports a consistent and objective determination of root causes—free from investigator bias. When investigation findings are factual, impartial, and stakeholder-approved, the resulting root causes become difficult to dispute.
Ready to Get Started?
Our Incident Management System is powered by our Digital Forms module. If you are looking for pricing you can head to our Contact Us page so our team can create a custom estimate for this software module and any others that fit your organization’s needs.
Get started and learn how to make the most of the system with these three easy steps.
Step 1 – Contact Our Team
If you are ready to utilize the Incident Management System, reach out to our team and let them know you would like to get started! They can answer any questions and get things rolling
Step 2 – Launch Your Branded Portal
Using your companies colors and assets as inspiration, we can design a custom branded portal for your Incident Management forms, automated workflows, and reporting.
Step 3 – Professional Onboarding
Our team of dedicated onboarding specialists will work with you to ensure your business understands the BIStrainer system and how to utilize it to the fullest incident from occurring .
Investigations allow organizational learning and understanding of the root causes, and recommendations
Providing professional quality investigation reports and presentations allows the incident to be documented and communicated, as appropriate, throughout the organization. While requirements differ, various reports and presentations templates may be prepared that are suitable for workers, for executive and legal, and for distribution throughout an organization, and also for regulatory compliance.
Powerful Reporting & Analytic Tools
- Pre-built reports allow you to instantly and accurately visualize workplace safety performance across a wide range of indicators
- Create custom reports for greater visibility of critical incident metrics
Quickly Provide Updates to Senior Management
- Automatically notify any and all relevant parties (H&S staff, managers, etc.) once an incident report has been filed
- Send incident summary reports to all designated parties within your organization
- Trigger an automated investigation workflow/approval escalation process that moves through the appropriate chain of command for the employee(s) involved
- Automatically generate and send assignment emails that allow the assignee to access and update the incident record
- Configure reminders to run at different frequencies before and after the assignment due date.
- Maintain a history of incident approvals and rejections that includes approver comments.
Tips for Developing a Successful Incident Management Program:
Develop a written Incident Investigation Plan
Your incident investigation plan should also identify and assign the following key roles and responsibilities:
- Who is in charge of the investigation?
- Who should gather physical evidence?
- Who will take notes and photographs?
- Who should interview witnesses and victims?
- Who will prepare the final report?
- Who should receive copies of the final report?
- Who is responsible for implementing corrective action?
Finally, who will notify management, OSHA, and outside agencies (fire, police, etc)?
Figuring out in advance who will do what in the event of an incident ensures that your response will be quick, organized, and efficient should one occur.
